930 North Broadway, Knoxville, TN 37917
phone 865.525.5511 fax 865.546.5872 toll free 800.528.5511
 

"How to Care For Your New Wood Floor"

  • Never clean your hardwood floor with water. Don not use any wax or cleaner that must be mixed with water such as oil soap, as this may result in a loss of warranty. Water can dull the finish, and permanently damage the floor.
  • If your floor abuts exterior doors, put outside door mats at the entrances to keep dirt and moisture from being tracked in. Inside, you may want to add an area rug to further prevent dirt and moisture from being tracked onto your hardwood floor. Don't use rubber, foam back, or plastic mats as they may discolor the floor. To prevent slippage of area rugs, use an approved vinyl rug underlay from a reputable manufacturer.
  • Normal exposure to sunlight will bring about subtle changes in the shading of any hardwood floor as the floor ages. Area rugs should be moved occasionally as the block sunlight and may give the appearance of "discoloring" under the rug. This is not a defect.
  • Sweep or vacuum your floor as often as required to remove loose dire or grit before it can scratch the surface of the floor.
  • Wipe up spills as soon as possible, before they get sticky or dry.
  • Use floor protector on the feet of furniture to avoid scratches. When moving heavy furniture or appliances slip a blanket or scrap of carpet, face down, underneath and slide the furniture carefully. This will help avoid scratching and gouging.
  • A humidifier is recommended to prevent excessive  shrinkage in wood floors due to low humidity levels. Wood stoves and electric heat tend to create very dry conditions. A humidity level of 44-55% is recommended.
  • In damp conditions, proper humidity levels can be maintained with an air conditioner or dehumidifier, or by periodically turning on your heating system during the summer months.
  • Spike or stiletto heel shoes, especially those in poor repair, may cause denting and related damage to hardwood floors due to the extremely high compressive force they generate. Such footwear can produce dynamic loads in excess of 1000 pounds per square inch, even when worn by women of slight or average build. Wood flooring manufacturers will not accept claims for damages which arise from such exposure.
  • Floor Care and Maintenance products for your new wood floor are available at Broadway Carpets.
 
   
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